| Map & Directions | See map and get directions |
| Location | New Federal Building, Room 145 640 4th Avenue, P.O. Box 2153 Huntington, WV 25721 |
| Hours | 9:00 AM THRU 3:30 PM Monday through Friday except for Federal Holidays |
| Telephone | (877) 772-5772 |
| Fax | (304) 529-5546 |
If you will be visiting our office, call ahead for an appointment. Most RRB field offices are open to the public from 9:00 a.m. to 3:30 p.m., Monday through Friday.
Persons who plan to visit a representative at any location can help us give better service if they telephone, write, or send a secure message to the office in advance. Always furnish your social security number and the type of information you need. You may be able to conduct your business by telephone and save a trip.
You can call the RRB Help Line toll-free at 1-877-772-5772 to obtain automated information about unemployment and sickness benefits, request a letter showing your current monthly annuity rate, request a replacement Medicare card, and more. You may also obtain information and do some business online with RRB’s Benefit Online Services.
Also, take a minute to learn more about the National Association of Retired and Veteran Railway Employees.
